We are currently looking for experienced and junior Credit and Collections Representatives for the expanding Prague Service Center. We are a highly performing team and we love what we do! Join us and enjoy a great work environment! As member of the growing Credit and Collections team, you will provide professional and focused services to Customers and optimize the client's cash-flow. You will be responsible for all collections activities on the assigned portfolios as well as for the analysis of financial and other relevant information in order to assess credit risks and make necessary recommendations. The Primary Responsibilities of a Credit Services Representative are: *Daily interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution *Responsible for all collections activities on the assigned portfolios. Activities include minimizing balances on customers' accounts, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers. *High volumes of telephone calls expected. *Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact. *Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios *Analysis of credit reports in order to assess credit risk and make necessary recommendations to the business *Preparing reports to aid management and perform account and customer reconciliations as necessary *Ad-hoc request to work on projects/jobs within the SSC finance team.