Within our Information Management (IM) department of the European Patent Office, we deliver IT services to many thousands of patent examiners, support staff and other involved parties, not only in-house, but worldwide. The IM department of the European Patent Office (EPO) has some 400 permanent staff, as well as a number of managed service providers, working on IT and information processing, with a professional and proactive focus on supporting the EPO's different business processes. IM is organised according to the Plan/Build/Run model and functions as a Matrix Organisation. As IT specialist, you will work on challenging projects in areas such as IT infrastructure, networking and VoIP technology, information retrieval and management systems and application/data/process integration.