Descripción: Who we are: Roche International Call Center, located in Sant Cugat del Vallés, Barcelona, is formed by a multi-cultural group of professionals who respond to our clients in Spain, Portugal, ...
Requisitos: Who you are: For the position Customer Care Advisor you bring along the following skills: · You speak and write fluently English and/or German · You are Customer oriented and have experience in handling customer requests - especially critical conversations · Ideally you have experience working in a Customer Service Center or within Health Care · Ideally you have experience in solving IT questions · You are able to read technical information and provide technical support to customers · Ability to work in a team and under pressure, self-dependence and flexibility are qualities that characterize you · Have completed vocational training and/ or college · A fluent command of one of the following languages would be a plus: Italian, Portuguese, French and Spanish What we can offer: Competitive salary and attractive package of fringe benefits Temporary contract Possibility of working from home