To help us maintain our high standards of service, we are seeking experienced, innovative, hands-on, and customer-obsessed Trainers to play a critical role in improving safety, productivity and the overall customer experience. The Learning & Development team is responsible for supporting change within the sites and for ensuring that all Associates are provided with the appropriate skills and tools to reach new heights of success. The L&D team is also responsible for hosting inductions, cross training, performing skills assessment and delivering Health & Safety training.

As a Trainer, you will play a critical role in supporting Amazon Sortation functions with all training requirements and will report directly to the Learning Manager. Operational trainers help with the ongoing learning and refresher training for Amazon Associates, enabling them to fulfil their potential within their organization. Our Trainers are proactive rather than reactive, assessing the skills and knowledge within our organization and determining what training is needed to insure operational best practice and delivering it, providing clear return on investment.

Responsibilities:

The ideal candidate requires operational training experience gained within a multi-site operation, ideally within a transportation, warehouse environment or a similar international fast paced customer driven environment as you will be responsible for:

• Coordinating the execution of agreed upon onboarding of all new hires and cross-training initiatives
• Supporting each site operation in aligning to network approved and consistent standards
• Locally supporting the deployment of central projects
• Delivering refresher training on critical process and compliance topics
• Tracking training activity and permission management
• Supporting the centralised L&D team to produce new materials for in-house training activity
• Auditing training programs and records
• Building and coordinating an efficient and multilingual Instructor network, in order to support linguistic diversity within our Associate population.
• Acting as an ambassadors for Amazon Core Values and Leadership Principles