Descripción
We are searching for a dynamic, energetic and responsible professional with experience in Customer Service to join an international chemical company in their Barcelona offices.
Tasks:
- Process incoming customer requests and orders;
- Check the orders against the customer and purchase order agreements;
- Respond to customer product inquiries and satisfaction issues;
- Instruct and liaise with warehouses, plants and forwarders to prepare and arrange the execution of the shipment of goods;
- Create and monitor outbound activities in order to complete the order;
- Invoice timely and accurately;
- Handle complaints and return shipments;
- Interface with and support the sales representatives;
- Maintain, update and file customer files, records and internal documents;
- Monitor credit situation of the customer and liaise with credit department and sales representatives
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Tipo de contrato
Sin especificar
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Salario
21000 - 21000 Bruto/Año