-Posts customer payments by recording cash, checks, and credit card transactions. -Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers -Provide support in connection with the preparation, collection, collation and distribution of customer account information and related documents -Perform data research, reporting, and escalate non-payment issues as appropriate -Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department. -Generates accounting statements and reports. -Researches and applies unallocated cash -Provides monthly financial and management reports -Assist Invoicing Sales teams in resolving any specific issues that may be contributing to lack of payment such as contract disputes, incorrect customer information, pricing differences, etc. -Pro-actively address unpaid invoices, refunds, account adjustments, and resolve account discrepancies with the customers in a professional manner -Communicates effectively and collaborate with Credit and Collections team to maximize timely payment of accounts -Ensuring collection performance is accurately monitored and appraised via KPI´s. -Ensure that A/R process complies with internal procedures of the Group and SOx. -Perform account reconciliations for the Customer subledger accounts -Generate age analysis -Review AR aging to ensure compliance -Calculate bad debt accruals