Comercial
Empresas: Cadena Hotelera
International hotel chain selects a vacancy of In-House Marketing and Media employee in Mallorca The jobholder is responsible for the professional and proper planning, organisation and implementation of in-house marketing and media functions in accordance with the TUI BLUE standards. Main areas of responsibility: • Supervision and implementation of social media measures and activities for the respective TUI BLUE hotel (Facebook, Google+, Youtube, Pinterest, Instagram, etc.) and social monitoring • Development and active content creation for digital displays (BLUE app, digital info steles, TV Info channel) • Writing and graphically enhancing online content and using image and video editing software • Coordinating digital processing and enhancement of various department offerings in consultation with the General Manager or the BLUE Guide Manager • In consultation with head office developing creative social media content taking into account the marketing and communication strategy • Quality monitoring and individual processing of hotel review sites (e.g. HolidayCheck TripAdvisor) • Cooperation with the hotel headquarters through regular reports and active dissemination of information • Timely support to guests with questions on the BLUE app (features, booking options etc.) • Digital communication with the guests via email and WhatsApp in line with the policy • Substitution function for the front office in answering general guest requests via email during peak check-in periods • Handling written correspondence in the hotel (e.g. welcome letter, birthday greetings etc.) • Responsibility for CI compliant presentation of published content in the hotel