Working for TUI as a Representative you will be part of our International Destination Team. You will build confidence to present at Welcome Meetings and provide traditional Representative Service. However, you will genuinely enjoy using most of your time to go out and find your customers wherever they may be, to build relationships and achieve sales through customer service on an individual basis to improve their holiday experience. You will build up a personal destination knowledge and there will be modern technology to work with, all of which will help you to exceed your targets. You will respect your international colleagues and customers whilst sharing a great amount of fun, but if things do not go quite right, you will be happy to investigate and resolve questions or complaints straight away. You will enjoy change and challenges such as assisting with occasional emergencies day and night. You may work in one large hotel or one of our new International Concept Hotels where your role will be mostly hotel based with a very high level of customer interaction. Alternatively, you may be responsible for a number of hotels. In some destinations you will provide service at the airport, but in many of our larger destinations we have a dedicated airport team giving you more time to service customers in your hotels.