Recepción
Empresas: PGA Catalunya Resort - Hotel Camiral
Main Tasks and Responsibilities: - Greeting and attending the guests, to ensure a superb customer service experience. - To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. - To deal with guest requests to ensure a comfortable and pleasant experience - To be responsible for accurate and efficient accounts and guest billing processes. - To assist in keeping the Front Desk area clean and tidy at all times. - To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the Front Desk