Spa y Wellness
Empresas: Park Hyatt Mallorca
Provide Spa Treatments such massages, body rituals, facials, manicures and waxing Responsibility for the section, carrying out ordering and stock rotation where necessary To assist in the reservation process, reception and billing, contributing to the overall success in accordance with the hotel’s standards and financial goals MAIN FUNCTIONS Deliver a variety of spa services (body treatments, massages, facials, waxing, manicure/pedicure) in a safe and comfortable manner. Maintain equipment and sample inventory of products. Keep documentation and maintain client’s files. Keep a clean and stocked room. Acknowledge and respond to relevant customer queries, needs and expectations. Suggest and promote retail products or additional services. Uphold hygiene standards and follow health and safety regulations. Cooperate with and report on administration on any arising issues. Apply best practices and be up to date with market trends. Handle guests’ questions and concerns professionally and courteously. Assist in all areas of spa operation as requested by management