Give support in order desk department with task such as: - Receive and process customers orders - EDI Incidences checking and coordination with MIS Support - Intercompany Sales Order Management. - Programming of Deliveries Dates (with customer) - Customer Support (Deliveries Terms) - Delivery Incidences Management - Investigate reason for rejection with customer. - Receive price difference request from salesman. - Enter request in the system. - Maintenance of physical / electronic files (scanning into SAP & filing hard copies). - General support for matters related to Orders and Deliveries.