Descripción: This position will be responsible for the remote locations infrastructure support and administration, including Castelsarrasin (France), Amstelveen (Netherlands) and Dusseldorf (Germany). Will be ...
Requisitos: · Bachelor's degree in computer science · Prior experience; International experience is a must · The incumbent must demonstrate a solid understanding of planning, manufacturing, automation and/or information solutions as well as development and support processes. · The incumbent should have strong human relation skills, and be able to interact with internal and external customers and vendors. · Must possess effective verbal and written communication skills in English and Spanish. French, German and/or Dutch are desirable · Have, and keep current, an in-depth knowledge of marketplace, emerging technologies and industry players. · Have, and keep current, an in-depth knowledge of the ITIL processes · Understanding troubleshooting skills with the ability to take on and resolve advance and complex support issues. · Maintains a very high level of expertise to support all major incidents · Operational Service Levels (stability, reliability) are met according the required