Diamond Resorts International® , champions of happier and healthier living through the power and value of vacations, is now recruiting Telemarketing Agents for our Call Centre at our Sahara Sunset Resort in the Costa del Sol. Responsibilities: The Telemarketer will have the direct responsibility of contacting clients over the phone from a database provided by the company, and book qualified customers into any of the resorts of the company, according to available marketing packages. The Telemarketer will apply the quality standards and customer service excellence required by Diamond Resorts International® at every single touch point. Besides, the successful candidate will contact and build rapport with Diamond owners and members as well as with prospective ones via outbound/inbound calls, engage customers by creating interest in the campaigns being marketed; gather and document information through a proper discovery, conduct marketing presentations over the phone. Document conversations, set dates for follow up calls in the companies tracking system. Maintain accurate records in the marketing database efficiently and in a timely manner. The selected candidate must know all Diamond Resorts products and will provide excellent customer service, delivering The Stay Vacationed® at every touch point, as well as an accurate and timely feedback on tours and sales to their manager following the Company’s processes and procedures.
Qualifications: We are looking for highly motivated, talented individuals who can expect some of the highest earning potentials in the vacation ownership industry by selling one of the leading vacation packages of the sector. If you are a target driven and enthusiastic team player, and you have excellent negotiation and communication skills, apply now and discover the exciting career opportunities that Diamond Resorts International® has to offer YOU.