In this new role, your responsibility will be to ensure that all external and internal requirements are met before our product reaches WestRock’s customers. You will be responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues. Your goal will be to assure the high quality of our operations and services aiming to the long-term success of our business. You will be reporting to the Plant Quality & Environmental Manager. Responsibilities: Devise procedures to inspect and report quality issues Monitor all operations that affect quality Supervise and guide inspectors, technicians and other staff Assure the reliability and consistency of production by checking processes and final output Appraise customers’ requirements and make sure they are satisfied Report all malfunctions to production leaders to ensure immediate action Facilitate proactive solutions by collecting and analyzing quality data Review current standards and policies Keep records of quality reports, statistical reviews, and relevant documentation Ensure all legal standards are met Communicate with external quality auditors during on-site inspections