To reinforce our EAME Technical Service Team within the PU division we are looking for 2 experienced Technical Service Engineers. The main office for both roles is based at our European Headquarter in Everberg (near Brussels),
As a Technical Service Representative, you are responsible for full technical service to your assigned customers and for the implementation of your technical strategy at these customers.
KEY REPONSABILITIES:
• You identify actual and future customer technical needs and you
proposes solutions balancing customer needs with our business goals.
Based on your application experience, you take ownership for PUA system
technology and know how.
• You gather market intelligence and identify technical trends in order
to support the development of the overall technical strategy. For this,
you work in close collaboration with your colleagues in the Sales and
Technical Service Team
• You bring solutions to technical problems at customers and you advise
your customers how to improve their products and/or production
processes.
• You train your customers on the processing, product quality and safe use of chemicals.
• You actively participate to the process of bringing new products /
solutions to customers by presenting the new concepts, organizing and
executing trials and eventually bringing them in production.
• You ensure compliance to the company standards regarding Environment,
Health and Safety (EH&S), the Business Ethics policy and Competition
Laws.
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