The Accounts Receivable Specialist reports the Receivables Team Lead and is responsible for maximizing cash collections by enforcing payment terms and collecting past due monies. The Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Specialist will be responsible for maintaining working relationship with Motorola customers and recognizing risks associated with managed accounts in a proactive manner. Specifically the Specialist: - Monitors activity of accounts portfolio and contacts customers regarding late payments. - Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection. - Makes recommendations regarding the use of 3rd party assistance to collect debts. - Assists credit analysts in setting credit limits. May also assist in the product return process. - Reviews delinquent accounts with upper management. Provides regular collection forecast reports to finance. - Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings.