PURPOSE: The primary role of the Information Technology Management Office Division is to provide transversal value-added services (Budget Management, Sourcing Management, Programme and Portfolio Management, Enterprise Architecture, IT Communications, Infrastructure Services and Transversal Project Management) to the rest of the IT Department and to drive and manage other initiatives such as providing strategy and vision with regard to Technology or ensuring alignment between the business and IT. The Programme Management Office Unit handles and monitors +/- 100 IT projects per annum. The Unit is currently composed of 1 Head of Unit and 2 staff members. The IT Programme Management Officer will manage and monitor, under the supervision of the Head of Unit, the IT Project Portfolio, ensuring compliance with processes, quality standards and methodology, in order to optimise project objectives, dependencies, costs, timelines, benefits, resources and risks, thereby maximising IT’s contribution to the achievement of the EIB’s objectives. OPERATING NETWORK: The successful candidate will report to and work in close cooperation with the Head of the Programme Management Office Unit. Internally, s/he will deal with IT staff (internal and on-site external), especially Project Managers and the Budget, Contract and Vendor Management Unit, sponsors and coordinators of IT projects in the Bank’s Directorates. Externally, s/he will work with suppliers of IT services, software and hardware. ACCOUNTABILITIES: The IT Programme Management Officer will perform a wide range of duties, under the supervision of the Head of Unit, including some or all of the following: - Ensure that IT PMO policies and initiatives are implemented and key operational processes are run in the most effective and efficient way; proactively suggesting improvements and implementing them. - Execute key PMO processes for the IT Department, helping to ensure the effective operation of the Department aligned to best practices and the expectations of the user Directorates, this may include: * Project Approval Pipeline: - Contribute to the management and documentation of the approval processes for new projects. This includes executing the approval processes, following up where necessary, in order to get to the final validations as quickly as possible, while respecting the applicable rules and procedures. * Project Support & Performance: - Assess the performance of projects (metrics for project success, productivity and adherence to defined processes), providing opinions on eventual problems and suggesting improvements. * Reporting: - Ensure that IT project managers regularly provide timely and appropriate information in the required place and format. - Organise and independently run project progress meetings where applicable. - Prepare consolidated monitoring and management reporting of the IT Project Portfolio, summarising projects’ performance (timetable, scope and budget), risks and remedial actions. * Portfolio Management: - Work with the IT Department and other stakeholders to develop, prioritise and execute the IT Project Portfolio. - Monitor changes in the Bank to identify risks and opportunities for the IT Project Portfolio and maintaining a list of business and IT top priorities and map Project Evaluation Forms (PEFs), Projects and Studies to them. - Compile and screen the user Directorates’ requests for IT Projects (PEFs) and maintain and report on the associated IT Multi-Annual Capital projects budget. * Methodology & Improvements: - Provide methodological advice and participate in establishing improved, streamlined processes and procedures for the PMO and Quality Assurance. - Actively participate in IT Projects aimed at streamlining IT PMO’s work, such as PMIS and Reporting. This includes, but is not limited to, requirements gathering, testing, training and supporting users. - Provide specific advice and recommendations on managing th