We are looking for German speakers to join our vibrant and diverse team that provides excellent customer service to owners of some of the most innovative and stylish products in the world. Our client is a world leader in design and engineering who transform every category they enter with radical and iconic reinventions that work, perform and look very different. It's a great account to work on. Our client is about better ideas and better technologies. For them, it's about finding better ways to work in more new markets and bright new categories. If you thrive on challenge and are excited by change - this could be an exciting career step for you. We are very close to Sagrada Familia with its safe, fast and convenient transport links whatever time of the day you start or finish work. What you will do each day: • Using leading edge diagnostic tools you will help guide our owners in solving problems with their machines. • Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs. • You´ll be on the lookout for opportunities to trade owners up to new and exciting products that are regularly launched into the market. And we will pay you commission on those sales so long as you meet reasonable targets. • Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help boost your career as new media becomes more and more common place