The successful candidate must have demonstrable leadership skills in a fast-paced environment. Candidate must be forward thinking with a high degree of customer service focus and excellent communication skills. The IT Support Engineer serves as the liaison between the infrastructure and general operations of the facilities. Amazon IT Support Engineer are expected to have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.  

The IT Support Engineer will be responsible for utilising his/her skills to provide assistance to the operations team in resolving technical problems within the center that cover a multitude of technical disciplines. 

The engineer must have a good understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. He/She must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people. They must also exhibit strong analytical skills with problem solving ability. Previous experience in which high levels of initiative, judgment, and tact has been demonstrated. Proven ability to operate in high pressure situations and successfully handle multiple priorities and possess a high level of discipline while remaining flexible. Superior Customer Service skills in dealing with all levels of personnel.