Would you like to start working for a well-known company in Barcelona? If you have a native level of French, are a team-player and always ready to help people, we are looking for you! To further accelerate their growth and to strengthen their leading position our client wants to find top talent to start in their customer service department. As a Customer Support Representative B2B, your responsibilities will include: - Providing product information and effective technical support through multiple channels (phone, e-mail, chat) - Investigating and taking care of large and complex support matters, where necessary working closely together with peers across all departments to ensure an exceptional and seamless experience for our customers - Contributing to additional support programmes/projects (e.g content delivery, product expertise, targeted proactive support activities)