Descripción: IT Customer Service Analyst If you have a positive, can-do attitude and would enjoy taking ownership of technical queries - and using your judgement to solve them - we have the ideal role for you ...
Requisitos: Requirements: Apart of having a fluent level in French and English, you must have experience in an environment with a customer focus as strong as ours. An IT helpdesk background while useful is not essential, although you should have an understanding of MS Windows, Active Directory, MS Office and call logging ticket systems. An excellent telephone manner,good listening skills, an enthusiastic attitude and an organised mind are all essential. We'll give you the following social benefits, so you can do better your job, and feel better as well inside and outside the work environment.