Would you like to be of excellent help for customers and clients in the restaurant sector? If you have experience in client-facing roles and a Native level of French and an Advanced level of Spanish, this could be your new job! Service, high standards, hard work, sense of taste, generosity and empathy, that are the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants in 12 countries that are part of their network, they are inspired to go further every day. For one of their offices here in Barcelona they are looking for dynamic and enthusiast people to join their team. As a Hospitality Customer Care Representative, your responsibilities include: - Helping your clients (restaurants, B2B) in France & Spain, offering them the best possible customer service - Managing their needs and offering your customers and clients solutions and guidance - Managing questions and incidents by phone and e-mail - Giving support and solving their problems about reservations