-Responsible for planning, directing and coordinating all activities related to the distribution of products, parts and accessories, either directly to customers or through wholesalers and distributors. -Ensure adequate supply levels and timely distribution to meet market demand and maximize sales potential and inventory control. For Logistics -Ensure the achievement of sales objectives providing to the commercial organization a constant update on deviations in revenues and orders arrival, compared to targets -Develop sales forecasts so that it can size the production in a consistent manner with the delivery trends expected in the medium and long term -Ensure the compliance of the agreed deadlines -Ensure the continuous optimization of costs distribution and stock management of finished products -Ensure the achievement of costs, delivery, installation, and quantity of customer service level goals. -Lead the organizational effectiveness and efficiency maximizing the engagement and the development of human capital, in line with the values and policies defined by GTD manual For Customer Service -Guaranteeing precise and timely orders processing according to internal policy and CRM -To support sales force and telesales in back office activities with customers-from offer to order management -To manage orders portfolio -To grant adequate feedback to customers enquires -To manage post delivery calls in order to assess customers satisfaction -Coordinate and manage logistic operators to grant product delivery Support After Sales and Segment Sales Teams, providing efficient and high quality delivery and installation services.