Recepción
Empresas: Sir Joan Ibiza
Sir Joan is situated in the centre of Ibiza city, on walking distance from the nautical sporting clubs Ibiza La Nueva and Marina Botafoch. The ultimate luxury boutique hotel boosts 38 rooms and suites overlooking the port and the old town. The ground floor will feature a happening, sophisticated and high-end Japanese dining; IZAKAYA Asian Kitchen & Bar, a garden with a swimming pool, and secluded from the hotel but still visible for the outside world, The Butcher, serving top-notch Aberdeen Angus beef. Sir Joan has opened his doors and is now looking for a passionate and dedicated individual who is creating the unexpected, original guest experiences. Sir Joan is on the lookout for a Concierge Profile Sir Joan offers you the unique experience of being part of the Front of House team. Sir’s Concierge is the guest’s right hand, knows all about his special inquiries and desires and makes sure that the guest’s expectations are exceeded and followed up. He/she is aware of the daily operation of all departments, overlooking the day to day Desk operation and has the responsibility of offering assistance wherever needed. Ensuring and providing flawless, upscale, professional and high class guest service experiences Analyzing customer feedback and providing strategic direction to continuously improve overall rating Responding to guests needs and anticipating their unstated ones Booking Vip’s tables at the main clubs of the island Be constantly informed about the main events happening in Ibiza Arranging airport pick-ups and luxury transport Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery Oversee and coordinate all arrivals and departures of special guests Actively listen and resolve guests’ complaint