Descripción: Hotel de lujo situado en la costa del sol está buscando un agente de reservas para incorporarse a un equipo joven y con ganas de crecer.
Requisitos: Answer and route inbound calls on the switchboard, assist callers where possible · Assist and process all reservations (guests, travel agents, wholesales, groups, etc.) · Handle all daily activities regarding reservation capture, changes and cancellations according to market segment · Submit copies of reservations as backup for travel agent commissions · Receive and process deposit information · Process and track all 'no show' billing · Organize and file information according to established standards · Maintain knowledge of all information regarding programs, packages, groups, rates, etc. · Handle all phone calls efficiently and courteously · Participate in the production of department reports · Immediately communicate any situations or circumstances that could negatively affect guest satisfaction · Attend all department meetings and training programs required for the position · Complete all work assigned by your supervisor