Atención al cliente
Empresas: Motel One Barcelona
Features of the job • Coordinate and manage staff in the Front Office & Reservations Department and write work rotas and holiday schedules • Conduct check-ins as well as accepting, processing and verifying reservations; also check for overbookings and available options • Monitor cost budget and accommodation revenue budget • Implement and update internal Motel One quality management system • Conduct internal coaching and cross-training and plan further development training for Front Office & Reservations staff